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Ambient Scribe

Be present.
Let the note take shape.

A clinical documentation workflow built around the conversation, source context and the clinician’s final review.

  1. 01 Capture with consent
  2. 02 Structure the encounter
  3. 03 Review before signing
Explore Ambient Scribe
From conversation to clarity.Clinical documentation
01
The conversation

Start with the patient’s words and the encounter context.

02
A structured note

Organize the encounter in the practice’s note format.

03
Clinician review

Keep review, edits and final approval with the care team.

Some evidence shows mortality falls in health systems adopting AI fastest

In-system mortality per 100k patients, by ambient AI adoption (share of notes referencing AI tools).

In-system mortality by ambient AI adoption, 2023–2026Visual reconstruction of the supplied Protege/a16z graphic. Both series decline from 2023 through 2025. In 2026, marked with an unexplained asterisk in the supplied graphic, the series diverge. The original error-bar positions and overlap are preserved. Drawing coordinates were traced from the image; underlying numerical observations were not supplied.Deaths per 100k patients2,5002,0001,5001,0005002023202420252026*Low adoptionHigh adoption

Scroll to view the full chart

Source: Protege DataLab / Protege healthcare data provider network.Protege a16z
This observational comparison does not establish causation or measure Fluent’s outcomes. Related analysis ↗View full-size chart ↗
Use Cases

Connected healthcare AI agents

Appointment Scheduling

Books and reschedules appointments.

Fluent healthcare workflowMaya

Billing Questions

Helps patients understand balances and next steps.

Fluent healthcare workflowEvan

Appointment Reminders

Confirms upcoming visits and routes changes.

Fluent healthcare workflowSofia

Switchboard

Answers routine questions and routes callers.

Fluent healthcare workflowJordan

Benefits Verification

Checks coverage context and flags missing information.

Fluent healthcare workflowOliver

Prior Authorization

Prepares requests and follows up on their status.

Fluent healthcare workflowNia

Clarity at every handoff.

Coverage context, a visible next step and review by the right person.

Who We Serve

Built for the organizations running healthcare at scale

Outpatient Groups

The AI workforce for multi-site ambulatory ops

Manage patient access across locations, tailored for specialty practices such as Dermatology, Primary Care, Ophthalmology, Gastroenterology, OB/GYN, and Orthopedics.

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Health Systems

Built for the scale and integration complexity of enterprise healthcare

Handle both patient and payor phone calls in a single workflow. Each EHR connection depends on supported capabilities and authorized access.

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EHRs and Partners

The AI infrastructure your customers are asking for.

Bring voice automation to your provider network. Work with supported EHR capabilities and organization-specific permissions.

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Lower costs. Improve care. Automate the boring stuff.

Put Fluent’s AI voice agents to work — and free your team from manual calls, so they can focus on higher-value care.